54 phrases · Levels: A1A2B1
Potrebbe consigliarmi un ristorante?
Could you recommend a restaurant?
Use this when asking the hotel concierge for a dining recommendation. It is polite and appropriately formal for a hotel setting.
Può chiamarmi un taxi, per favore?
Can you call me a taxi, please?
Use at the hotel reception or concierge desk when you need a taxi. More reliable than hailing one on the street in many Italian cities.
C'è una cassaforte in camera?
Is there a safe in the room?
Ask this at check-in or when you need to store valuables. Most mid-range and above hotels in Italy have in-room safes.
Potrebbe svegliarmi alle sette, per favore?
Could you wake me up at seven, please?
Use when requesting a wake-up call from reception. Very common in Italian hotels and appreciated as a direct, polite request.
Potrebbe farmi avere altra biancheria?
Could you arrange for more linen?
Use when you need additional or replacement towels, sheets, or pillowcases. Appropriate for longer stays when housekeeping has not refreshed supplies.
Dove posso cambiare valuta?
Where can I exchange currency?
Use when you need to find a currency exchange office. The concierge will know the nearest bank or official exchange (cambio).
Potete custodire i bagagli fino al pomeriggio?
Can you store the luggage until the afternoon?
Use on check-out day when you want to keep exploring the city before leaving. Most hotels will store luggage for free for former guests.
Avete un adattatore per la presa elettrica?
Do you have a plug adapter?
Use when your devices have a different plug type from Italian sockets. Italy uses Type F (Schuko) and Type L sockets.
Mi può dare una cartina della città?
Can you give me a map of the city?
Ask at the concierge or reception desk upon arrival. Most hotels provide free city maps, and the concierge can mark points of interest for you.
C'è il Wi-Fi in camera?
Is there Wi-Fi in the room?
Ask at check-in or at the concierge desk. Essential to ask, as coverage varies by hotel room and floor.
Potrebbe prenotarmi un tour della città?
Could you book a city tour for me?
Ask the concierge to arrange a guided tour. Concierges often have preferred guides and can negotiate better rates or ensure quality.
Potete portarmi la colazione in camera?
Can you bring breakfast to my room?
Use to request room service for breakfast. Not all hotels offer this; it may be a service of higher-category hotels.
Come arrivo al centro storico da qui?
How do I get to the historic centre from here?
Ask the concierge for directions before heading out, especially in cities where GPS can be unreliable in narrow historic streets.
Avete il servizio di lavanderia?
Do you have a laundry service?
Use for longer stays when you need clothes washed. Many mid-range and upscale Italian hotels offer in-house laundry or dry-cleaning.
Cosa mi consiglia di visitare in zona?
What do you recommend visiting in the area?
Use to get personalised local recommendations beyond the obvious tourist sites. Concierges often know hidden gems.
Posso avere un cuscino in più?
Can I have an extra pillow?
Use when the room does not have enough pillows or you prefer additional bedding. A simple and common request.
Potrebbe prenotarmi un tavolo per stasera?
Could you book a table for this evening?
Ask the concierge to make a restaurant reservation on your behalf. This is a core concierge service and they will often get priority bookings.
L'albergo ha un parcheggio?
Does the hotel have a car park?
Ask before driving to the hotel, or at check-in if arriving by car. Parking in Italian city centres is notoriously difficult.
C'è una farmacia qui vicino?
Is there a pharmacy nearby?
Use when you need medicine or health products. Italian pharmacists (farmacisti) are highly trained and can advise on minor ailments.
Potete mandare qualcuno in camera per un problema tecnico?
Can you send someone to the room for a technical issue?
Use when there is a technical problem in your room — broken air conditioning, TV not working, plumbing issues, etc.
Posso avere una ricevuta dettagliata?
Can I have an itemised receipt?
Use at check-out when you need a detailed receipt for expense reporting or tax purposes. Italian hotels must issue a fiscal receipt (ricevuta fiscale).
A che ora chiude la reception?
What time does reception close?
Ask to know if you can return late and still get assistance. Smaller hotels may have unmanned reception at night.
Avete una palestra o una piscina?
Do you have a gym or a swimming pool?
Ask at check-in or when booking to confirm fitness facilities. These are not universal in Italian hotels.
Ci sono attività per i bambini?
Are there activities for children?
Use when travelling with children to find out what the hotel or local area offers for families.
Potrebbe mandarmi un ferro da stiro?
Could you send me an iron?
Use when you need to press clothes before a meeting or dinner. Many hotels keep irons at reception rather than in each room.
Dov'è la sala colazioni?
Where is the breakfast room?
Ask at check-in or in the morning when you cannot find the dining area. Common in larger hotels with multiple floors.
Sarebbe possibile cambiare camera?
Would it be possible to change rooms?
Use when your room has a problem (noise, view, smell, size) and you would prefer to move. More polite than a direct demand.
Avete una sala conferenze disponibile?
Do you have a conference room available?
Use for business travellers needing meeting facilities. Italian hotels, even mid-sized ones, often have meeting rooms.
C'è un bancomat qui vicino?
Is there an ATM nearby?
Ask when you need cash. Italian shops, especially smaller ones and markets, often prefer or require cash.
Potete organizzare un transfer per l'aeroporto?
Can you arrange an airport transfer?
Use when you need to book a car or shuttle to the airport. More reliable than a street taxi and often pre-agreed on price.
Avete biciclette a noleggio?
Do you have bicycles for hire?
Use in towns or cities where cycling is popular — many Italian lakeside, coastal, and rural areas are ideal for cycling.
Ha una guida turistica della città?
Do you have a tourist guidebook of the city?
Use to request a printed guide from the concierge. Many hotels stock free guides provided by the local tourist board.
Può lasciare un messaggio per il mio ospite?
Can you leave a message for my guest?
Use when your guest or colleague is arriving at the hotel and you need reception to pass on a message.
Dove posso spedire un pacco?
Where can I send a parcel?
Use when you have purchased items and want to ship them home rather than carry them. The concierge will know the nearest post office or courier.
Avete un menu per allergie alimentari?
Do you have a menu for food allergies?
Use in the hotel restaurant or when the concierge is recommending a restaurant. Food allergies must be taken seriously under EU law.
È possibile fare il check-in anticipato?
Is it possible to do an early check-in?
Use when you arrive before the standard check-in time (usually 14:00 or 15:00 in Italian hotels) and want to access your room.
Avete camere per fumatori?
Do you have smoking rooms?
Use if you smoke and need to know about designated areas or smoking rooms. Smoking is banned indoors in all Italian public spaces.
Avete un servizio navetta per il centro?
Do you have a shuttle service to the centre?
Use when the hotel is outside the city centre and offers a regular free or paid shuttle. Common in resort hotels and those near airports.
Avete un minibar in camera?
Do you have a minibar in the room?
Ask at check-in or when exploring your room's facilities. Minibars are common in three-star and above hotels in Italy.
Può aiutarmi con i bagagli?
Can you help me with the luggage?
Use upon arrival or departure when you need a porter (facchino) to carry your bags. Common in higher-category hotels.
Potete aiutarmi a noleggiare un'auto?
Can you help me hire a car?
Use when you need to arrange a car rental through the hotel. The concierge can contact trusted rental companies and may secure better rates.
L'hotel è accessibile alle persone disabili?
Is the hotel accessible for people with disabilities?
Use when booking or upon arrival if you or a companion have mobility needs. Italian law requires accessibility in newer buildings, but older hotels may not be fully adapted.
Avete una stampante che posso usare?
Do you have a printer I can use?
Use when you need to print documents — boarding passes, hotel vouchers, maps. Business centres in hotels usually have printers.
Non c'è acqua calda nella doccia.
There is no hot water in the shower.
Use to report a plumbing problem. State it as a fact rather than a complaint — this prompts faster action.
Potete conservare i miei oggetti di valore in cassaforte?
Can you keep my valuables in the safe?
Use when you want to store valuables in the hotel's main safe (at reception) rather than the in-room safe. More secure for high-value items.
Dove posso comprare dei souvenir tipici?
Where can I buy typical local souvenirs?
Use to get honest local recommendations for souvenirs rather than tourist-trap shops. Concierges often know artisan workshops and quality shops.
Accettate animali domestici?
Do you accept pets?
Ask before booking or at check-in if you are travelling with a pet. Pet policies vary widely between Italian hotels.
Dov'è l'ascensore?
Where is the lift?
Use immediately upon arriving at the hotel when you need to reach your floor with luggage. Very simple and useful phrase.
Potrei avere una coperta in più?
Could I have an extra blanket?
Use when the room is cold or the bedding is insufficient. Simple, polite, and resolved quickly by hotel staff.
Qual è il numero di emergenza dell'hotel?
What is the hotel's emergency number?
Ask upon check-in as a precaution. Essential to know when staying alone or with vulnerable guests.
Sarebbe possibile posticipare il check-out?
Would it be possible to delay check-out?
Use when you need to stay in your room past the standard check-out time. Polite phrasing increases the chances of success.
Avete la connessione internet via cavo in camera?
Do you have wired internet in the room?
Use when Wi-Fi is unreliable and you need a stable wired connection for video calls or large file transfers. Increasingly rare but available in business hotels.
Ci sono eventi o concerti in zona questa settimana?
Are there any events or concerts in the area this week?
Ask the concierge for local events. Italian towns often have festivals, open-air concerts, food fairs, and cultural events.
Avete una colonnina di ricarica per auto elettriche?
Do you have an electric vehicle charging station?
Use when arriving with an electric vehicle. EV charging at hotels is expanding rapidly in Italy.