38 phrases · Levels: A1A2B1B2
Un biglietto per..., per favore.
One ticket to..., please.
The most fundamental ticket-buying phrase — state the destination or event after 'per'. Use at any counter: train, bus, cinema, museum.
Andata e ritorno, per favore.
Return ticket, please.
Say this instead of 'solo andata' (single only) when you plan to travel back on the same route. Works for trains, buses, and ferries.
C'è uno sconto per studenti?
Is there a student discount?
Ask at any ticket counter — museum, theatre, train, cinema — before paying, as discounts are not always displayed prominently.
Quando parte il prossimo treno per...?
When does the next train to... leave?
Ask at the ticket office or information desk when you need the departure time and have not checked the timetable in advance.
Prima o seconda classe?
First or second class?
This is what the ticket agent will ask you — know your answer. You can also ask this yourself when buying at a machine and not sure which to select.
Vorrei un posto finestrino.
I would like a window seat.
Specify your seat preference when buying a reserved-seat ticket. On Italian high-speed trains, seat reservation is mandatory.
Il treno è in orario?
Is the train on time?
Ask at the information desk or check the departure board when you notice the board is not updating or you have a tight connection.
Posso mostrare il biglietto sul telefono?
Can I show the ticket on my phone?
Ask the ticket inspector before your journey begins, to confirm your mobile ticket is accepted without needing to print it.
Posso cambiare la data del biglietto?
Can I change the date on my ticket?
Ask at the ticket office or online when your plans change and you need to travel on a different date from what is printed on your ticket.
Il biglietto include la prenotazione del posto?
Does the ticket include seat reservation?
Ask when buying a ticket for a high-speed or intercity train to confirm whether the seat reservation is bundled in the price or needs to be bought separately.
Un biglietto per il film delle venti, per favore.
One ticket for the eight o'clock film, please.
Use at a cinema box office to specify which showing you want. Italian cinemas use 24-hour time and often have multiple showings per evening.
Quanto costa l'ingresso al museo?
How much is museum entry?
Ask at the museum entrance or online booking page before committing to a visit.
Ho prenotato online. Come ritiro il biglietto?
I booked online. How do I collect my ticket?
Ask at a station or venue when you have an online booking confirmation and need to either collect a physical ticket or understand how your e-ticket works.
A che ora è il check-in?
What time is check-in?
Ask at the airport or call the airline to confirm the check-in window for your flight — crucial for budget airline strict timing.
Voglio aggiungere un bagaglio in stiva.
I want to add a checked bag.
Say at the airline counter or online during booking/check-in when you want to add a suitcase to the aircraft hold.
Ci sono ancora biglietti per lo spettacolo di stasera?
Are there still tickets for tonight's show?
Ask at a theatre, opera house, or concert venue box office when you want tickets for a same-day or last-minute performance.
C'è un abbonamento per la stagione teatrale?
Is there a subscription for the theatre season?
Ask at the theatre's subscription office if you plan to attend multiple performances throughout the season and want to save money with a seasonal pass.
Esiste un biglietto unico per treno e bus?
Is there a combined train and bus ticket?
Ask when you need to complete a journey by both train and local bus, and want to know whether a single ticket covers both legs.
Dove si compra il biglietto dell'autobus?
Where do you buy the bus ticket?
Ask when you are in a new Italian city and do not know the local ticket-buying system — essential for any first-time visitor.
Paga il prezzo intero o ridotto?
Do you pay full price or reduced?
This is what ticket staff will ask you — know your answer. You may also ask this about a companion to ensure you buy the right category of ticket.
Come funziona la CartaFRECCIA?
How does the CartaFRECCIA loyalty card work?
Ask at a Trenitalia counter or help desk when you travel frequently on Italian trains and want to understand the rewards programme.
C'è un modo per saltare la fila?
Is there a way to skip the queue?
Ask at very busy attractions (Colosseum, Uffizi) when you see a long queue and want to know whether a fast-track or priority ticket is available.
Come faccio ad acquistare i biglietti per il concerto?
How do I buy tickets for the concert?
Ask a local or look up online when you want to attend a live music event and need to know the ticketing channels.
Voglio cambiare il mio volo.
I want to change my flight.
Say at an airline counter or when calling customer service when your plans have changed and you need a different flight date or time.
Avete uno sconto per gruppi?
Do you have a group discount?
Ask when booking tickets for a party of 10 or more at a museum, theatre, transport provider, or attraction.
Posso entrare senza fare la fila?
Can I enter without queuing?
Ask when you have a pre-booked ticket and want to confirm you can bypass the general admissions queue.
Voglio un rimborso per questo biglietto.
I want a refund for this ticket.
State clearly at the ticket office when you need your money back — for a cancelled event, a train that was significantly delayed, or a ticket bought in error.
Un biglietto per il traghetto per la Sardegna.
One ticket for the ferry to Sardinia.
Use at a ferry booking office or online when planning travel to Italian islands (Sardinia, Sicily, Elba, Capri, Lipari) by sea.
Quanto costa il biglietto per l'autobus regionale?
How much is the ticket for the regional bus?
Ask at a rural bus station or tourist office when planning to travel between towns by regional coach service.
Esiste un biglietto open?
Is there an open-dated ticket?
Ask when you want flexibility on your return or outward journey without committing to a specific date at the time of purchase.
C'è una tariffa speciale per il weekend?
Is there a special fare for the weekend?
Ask when booking weekend leisure travel — many Italian operators offer lower weekend rates or special tourist fares.
Ho perso il biglietto. Cosa faccio?
I've lost my ticket. What do I do?
Report immediately to the ticket office or inspector when you cannot find your physical or digital ticket before or during a journey.
Posso avere un voucher invece del rimborso?
Can I have a voucher instead of a refund?
Ask when a refund process is slow or complicated and you are happy to accept a credit voucher for future use instead of waiting for a cash refund.
I bambini sotto i quattro anni viaggiano gratis?
Do children under four travel for free?
Ask when travelling with young children to confirm whether they need their own ticket or can travel free on your lap or with a separate seat.
Come si sceglie il posto su un volo low cost?
How do you choose a seat on a low-cost flight?
Ask before booking a Ryanair, easyJet or Wizz Air flight when you want to understand the seat selection process and associated costs.
Dove si timbra il biglietto?
Where do you validate the ticket?
Ask when you have purchased a paper ticket for local transport and cannot find the validation machine ('obliteratrice').
Come si acquistano i biglietti per la fiera?
How do you buy tickets for the fair/expo?
Ask before visiting a trade fair, craft fair, or exhibition in Italy — ticket systems vary widely and online booking is often required.
Scendo alla prossima. Può dirmi quando?
I'm getting off at the next stop. Can you tell me when?
Use on a bus or tram when you are unsure which stop is next and need the driver or a fellow passenger to alert you.