How does the CartaFRECCIA loyalty card work?
'CartaFRECCIA' — 'car-ta-FRECH-cha'. The 'cc' before 'ia' gives a hard 'ch' sound.
Ask at a Trenitalia counter or help desk when you travel frequently on Italian trains and want to understand the rewards programme.
'CartaFRECCIA' is Trenitalia's loyalty programme. Points ('punti') are earned on every journey and redeemable for free tickets, upgrades, and partner offers. Cards are free and available online or at any station.
Posso iscrivermi qui?
Can I sign up here?
Asks to register for the programme at the counter.
Quanti punti ho accumulato?
How many points have I accumulated?
Checks the points balance.
Posso usare i punti per un upgrade?
Can I use points for an upgrade?
Asks about upgrading class with loyalty points.
CartaFRECCIA has three tiers: Base, Oro, and Platino. Frequent travellers can earn enough points for significant discounts. The card also offers priority boarding, lounge access (at Platino level), and partner discounts at Italian hotels.