50 phrases · Levels: A1A2B1B2
Dov'è il banco del check-in?
Where is the check-in desk?
As soon as you enter the terminal and need to find your airline's check-in counter.
Vorrei fare il check-in per il volo per Londra.
I would like to check in for the flight to London.
When you approach the check-in desk and need to announce your intention to the agent.
Dov'è il controllo passaporti?
Where is passport control?
After check-in, when heading to the security and boarding area, especially on international flights.
Il mio volo è in ritardo?
Is my flight delayed?
When checking the departures board or asking airport staff about your flight status.
A quale gate è il volo per Parigi?
Which gate is the flight to Paris?
When you are already past security and need to find your boarding gate.
Posso avere un posto al finestrino?
Can I have a window seat?
At the check-in desk when you want to request a specific seat type.
Quanto peso posso portare in cabina?
How much weight can I bring in the cabin?
Before or at check-in when unsure about hand luggage weight limits.
Dov'è il ritiro bagagli?
Where is baggage claim?
After landing, when you need to find the carousel for your checked luggage.
Ho perso il volo. Cosa devo fare?
I have missed my flight. What should I do?
When you have arrived too late for your flight and need to speak to airline staff about alternatives.
Dove posso trovare un taxi?
Where can I find a taxi?
After collecting your luggage when you need ground transport from the airport.
Devo dichiarare qualcosa alla dogana?
Do I have to declare anything at customs?
When passing through customs after an international flight, particularly from outside the EU.
Il mio volo è stato cancellato. Ho diritto a un rimborso?
My flight has been cancelled. Am I entitled to a refund?
When your flight is cancelled and you need to assert your passenger rights at the airline desk.
Dove sono le uscite di emergenza?
Where are the emergency exits?
When entering a new terminal or building and wanting to know the layout for safety reasons.
C'è il Wi-Fi gratuito in aeroporto?
Is there free Wi-Fi at the airport?
When you arrive at the airport and want to connect to the internet without using mobile data.
Posso portare liquidi in cabina?
Can I bring liquids in the cabin?
At security screening or before packing, when unsure about liquid rules for hand luggage.
Dove si trova l'ufficio informazioni?
Where is the information office?
When you need general help or tourist information at the airport.
C'è un deposito bagagli in aeroporto?
Is there a left-luggage office at the airport?
When you have a long layover or early arrival and want to store your bags before or after your flight.
Dov'è la farmacia in aeroporto?
Where is the pharmacy at the airport?
When you need medication or medical supplies before or after a flight.
Il mio passaporto è scaduto. Posso viaggiare?
My passport has expired. Can I travel?
In an emergency situation at the airport when you realise your travel document has expired.
Ho uno scalo a Frankfurt. Devo ritirare i bagagli?
I have a stopover in Frankfurt. Do I have to collect my bags?
When travelling with a connecting flight and unsure whether to reclaim bags at the transit airport.
Dov'è il cambio valuta?
Where is the currency exchange?
When you need to exchange foreign currency for euros at the airport.
A che ora apre il duty-free?
What time does the duty-free open?
When you arrive early at the airport and want to shop before your flight.
Ho bisogno di una sedia a rotelle.
I need a wheelchair.
When requesting mobility assistance at the airport for yourself or a companion.
Posso portare il mio cane in cabina?
Can I bring my dog in the cabin?
When travelling with a pet and checking whether it can travel in the cabin rather than the hold.
Dove si comprano i biglietti per il bus dall'aeroporto?
Where do you buy bus tickets from the airport?
After arriving at the airport and wanting to take public transport to the city.
Quanto tempo ci vuole per arrivare in città dall'aeroporto?
How long does it take to get to the city from the airport?
When planning your journey from the airport and needing to estimate travel time.
In quale sala d'attesa devo aspettare il mio volo?
In which waiting room should I wait for my flight?
When you are past security and looking for the departure lounge for your specific flight.
Ho dimenticato qualcosa sull'aereo. A chi devo rivolgermi?
I left something on the plane. Who should I speak to?
Immediately after disembarking when you realise you left an item on the aircraft.
I miei bagagli sono stati danneggiati. Come posso fare un reclamo?
My luggage has been damaged. How can I make a claim?
At the airport upon discovering your checked luggage has been damaged during the flight.
C'è una navetta per l'hotel?
Is there a shuttle for the hotel?
When your hotel offers a shuttle service and you need to find or confirm it at the airport.
Dov'è il parcheggio per la sosta breve?
Where is the short-stay car park?
When picking someone up from the airport and needing to park briefly.
Posso usare la mia prenotazione digitale per il check-in?
Can I use my digital booking for check-in?
When using a mobile or digital boarding pass and confirming it is accepted.
C'è un servizio di interpretariato o traduzione in aeroporto?
Is there an interpretation or translation service at the airport?
When needing language assistance with customs, immigration, or medical staff at the airport.
Ho bisogno di una ricevuta per le spese di viaggio.
I need a receipt for travel expenses.
When purchasing something at the airport and needing a formal receipt for business expense claims.
Posso ricaricare il mio telefono qui?
Can I charge my phone here?
When your phone battery is low and you need to find a charging point.
Dove sono i bagni?
Where are the toilets?
The universal question you will need in every Italian public space.
Ci sono armadietti per i bagagli?
Are there lockers for luggage?
When you want to store luggage securely in a coin-operated or card-operated locker.
Questo è il terminal per i voli nazionali o internazionali?
Is this the terminal for domestic or international flights?
When arriving at an airport with multiple terminals and needing to confirm you are in the right place.
I carrelli sono gratuiti o a pagamento?
Are the trolleys free or paid?
When entering the arrivals or departures hall and looking for a luggage trolley.
Posso avere assistenza per imbarcarmi?
Can I get assistance to board?
When you need help boarding due to mobility issues, age, injury, or travelling with young children.
C'è un ristorante nell'area imbarchi?
Is there a restaurant in the departures area?
When you are past security and looking for food options before your flight.
Posso pagare con carta di credito?
Can I pay by credit card?
Before making a purchase anywhere in the airport when unsure if cards are accepted.
Qual è il numero del volo?
What is the flight number?
When checking the departures board or tracking a flight for someone you are picking up.
Questo biglietto include la valigia in stiva?
Does this ticket include a checked bag?
When checking your ticket details before check-in to understand your baggage allowance.
Da quante ore prima posso fare il check-in online?
How many hours in advance can I do online check-in?
When planning your pre-travel routine and wanting to know the check-in window.
C'è un volo diretto per Tokyo?
Is there a direct flight to Tokyo?
When booking or inquiring about flights to long-haul destinations.
Posso mettermi in lista d'attesa per il volo?
Can I put myself on the waiting list for the flight?
When a flight is full and you want to be placed on standby in case a seat becomes available.
Posso portare cibo sull'aereo?
Can I bring food on the plane?
When planning what to bring for the flight, especially on budget airlines with paid food service.
Dov'è il bancomat?
Where is the ATM?
When you need to withdraw cash at the airport.
Il mio volo è in overbooking. Ho diritto a compensazione?
My flight is overbooked. Am I entitled to compensation?
When you are denied boarding due to an overbooked flight and need to assert your rights.