Can I get assistance to board?
im-BAR-car-mi — reflexive verb. as-sis-TEN-za — stress on third syllable.
When you need help boarding due to mobility issues, age, injury, or travelling with young children.
'Posso avere assistenza' (can I get assistance) is a polite formal request. 'Imbarcarmi' (to board, reflexive form) means to embark. 'Imbarco' is the noun for boarding. Airlines and airports in Italy must provide boarding assistance to those who need it, free of charge.
Ho prenotato l'assistenza in carrozzina.
I booked wheelchair assistance.
Confirm at check-in even if pre-booked
Viaggiate con un bambino piccolo — c'è l'imbarco prioritario?
We are travelling with a small child — is there priority boarding?
Priority boarding for families is standard across EU airlines
Ho un'ingessatura — posso salire prima?
I have a cast — can I board first?
Medical conditions usually qualify for priority boarding
EU airports are required to provide PRM (Passengers with Reduced Mobility) assistance free of charge under EU Regulation 1107/2006. This includes wheelchair assistance, help through security, and priority boarding. Notify the airline at least 48 hours in advance for the best service.