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PhrasesAt the AirportDov'è il banco del check-in?
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Dov'è il banco del check-in?

Where is the check-in desk?

Pronunciation

DOV-è — the accent falls on the final 'e'. 'Check-in' is pronounced as in English.

When to use it

As soon as you enter the terminal and need to find your airline's check-in counter.

What it means

'Dov'è' is a contraction of 'dove' (where) + 'è' (is). This is one of the most essential question structures in Italian. 'Banco' literally means counter or desk. Most Italian airports use the English word 'check-in' directly.

Variations

Dove posso fare il check-in?

Where can I check in?

'Posso' (can I) makes the question slightly softer and more polite

Il check-in per Alitalia, dov'è?

Where is the Alitalia check-in?

Adding the airline name helps staff direct you faster

C'è un check-in online?

Is there online check-in?

Useful before arriving at the airport

Mini Dialogue

— Scusi, dov'è il banco del check-in per Roma? — È al piano terra, zona B, banco 14. — Grazie mille. — Prego. Ha il suo passaporto?

— Excuse me, where is the check-in desk for Rome? — It's on the ground floor, zone B, desk 14. — Thank you very much. — You're welcome. Do you have your passport?

Cultural Note

Italian airports often have separate desks for economy and business class. At major hubs like Fiumicino (Rome) and Malpensa (Milan), check-in zones are clearly marked by airline and zone letter. Arrive at least 90 minutes before departure for domestic flights.