My flight is overbooked. Am I entitled to compensation?
'Overbooking' is used directly in Italian. com-pen-sa-ZIO-ne — stress on fifth syllable.
When you are denied boarding due to an overbooked flight and need to assert your rights.
'Overbooking' is used directly in Italian aviation. 'Ho diritto a' (I am entitled to) is a key legal phrase. EU Regulation 261/2004 gives passengers denied boarding the right to choose between a full refund or an alternative flight, plus cash compensation of €250-€600.
Mi hanno negato l'imbarco. Cosa dice la legge?
I have been denied boarding. What does the law say?
Reference to EU regulation strengthens your position
Posso ricevere la compensazione in contanti?
Can I receive the compensation in cash?
EU law requires cash or bank transfer as an option
Accetto di cedere il posto in cambio di un voucher.
I agree to give up my seat in exchange for a voucher.
Volunteers for overbooked flights often get better deals
EU Regulation 261/2004 compensation amounts: €250 (flights under 1500km), €400 (1500-3500km within EU or under 1500km between EU and non-EU), €600 (over 3500km outside EU). Compensation is halved if an alternative flight arrives within 2-4 hours of the original. Always get written confirmation.