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PhrasesBooking Accommodation By Phone

Italian Phrases: Booking Accommodation By Phone

39 phrases · Levels: A1A2B1

Vorrei prenotare una camera, per favore.

I would like to book a room, please.

Use as your opening line when calling a hotel, B&B, or agriturismo. It immediately signals your purpose and sets a polite tone.

A2formal

Avete disponibilità per due notti?

Do you have availability for two nights?

Use early in the call to check if the hotel has rooms before going into details. Saves time if they are fully booked.

A2

Vorrei una camera doppia con bagno privato.

I would like a double room with a private bathroom.

Use to specify the room type clearly. 'Bagno privato' is important to mention — some budget Italian hotels still have shared bathrooms.

A2formal

Vorrei prenotare dal venti al ventitré agosto.

I would like to book from the twentieth to the twenty-third of August.

Use to state your exact dates clearly when making a booking by phone. Clarity about dates is the most important part of a phone reservation.

A2formal

Quanto costa la camera per notte?

How much does the room cost per night?

Use to ask the price per night before committing to the booking. Always ask before giving your card details.

A1

La colazione è inclusa nel prezzo?

Is breakfast included in the price?

Always ask this during a phone booking — breakfast is sometimes included and sometimes an optional extra at a daily charge.

A2

Avete camere per famiglie?

Do you have family rooms?

Use when booking with children. Italian family rooms (camere famiglia) may be larger rooms or connecting rooms.

A2

Accettate carte di credito?

Do you accept credit cards?

Ask when making a phone booking to know how to pay. Smaller Italian properties may be cash-only, which requires advance planning.

A2

C'è il parcheggio disponibile?

Is parking available?

Ask when travelling by car. Parking in Italian city centres is limited and expensive; knowing the hotel parking situation saves stress on arrival.

A2

Qual è la politica di cancellazione?

What is the cancellation policy?

Always ask this before confirming a booking, especially for non-refundable rates. Important for travel insurance purposes.

B1formal

Accettate animali?

Do you accept animals?

Ask before booking if you are travelling with a pet. Many Italian hotels are pet-friendly but have size or breed restrictions.

A1

Può mandarmi una conferma scritta per email?

Can you send me a written confirmation by email?

Always ask for written confirmation after a phone booking. It protects you if there are disputes about dates, price, or room type on arrival.

B1formal

A che ora posso fare il check-in?

What time can I check in?

Ask when planning your travel day. If your train or flight arrives early, you will need to know if early check-in is possible or where to store luggage.

A2

Come si arriva con i mezzi pubblici?

How does one get there by public transport?

Ask at the end of a booking call to plan your arrival. The hotel can advise on the best bus, train, or metro connections.

B1

Avete tariffe speciali per soggiorni lunghi?

Do you have special rates for longer stays?

Use when planning a stay of one week or more. Many Italian hotels offer discounted weekly rates that are not published online.

B1formal

Avete camere accessibili per persone con mobilità ridotta?

Do you have accessible rooms for people with limited mobility?

Ask before booking if you or a companion have mobility issues. Do not assume — many Italian historic hotels are not adapted.

B1formal

Posso prenotare per telefono e pagare all'arrivo?

Can I book by phone and pay on arrival?

Use when you prefer not to pay in advance or give card details. Many Italian hotels accept this, though they may require a card number as a guarantee.

A2

Avete camere con vista sul mare?

Do you have rooms with a sea view?

Use when booking at a coastal hotel. Rooms with sea views command a premium but are often worth it.

A2

Come si scrive il nome dell'albergo?

How do you spell the name of the hotel?

Use when you are unsure how to spell the hotel's name for your records or GPS. Italians use the phonetic alphabet (alfabeto fonetico) to spell things letter by letter.

A2

Avete offerte last minute?

Do you have any last-minute deals?

Use when you are booking at short notice and hoping for a discount. Italian hotels sometimes offer reduced rates to fill empty rooms.

A2

Vorrei una camera per non fumatori.

I would like a non-smoking room.

Specify this when booking, especially in older Italian hotels that may still have designated smoking rooms or where smoke from adjacent rooms can be an issue.

A2formal

Avete un sito web dove posso vedere le camere?

Do you have a website where I can see the rooms?

Use if you want to see photos before committing to a booking made by phone. Many Italian hotels have websites, though smaller ones may not.

A2

Vorrei aggiungere una notte alla mia prenotazione.

I would like to add one night to my booking.

Use when calling the hotel to extend a booking you have already made. Do this as early as possible to ensure availability.

B1formal

Avete appartamenti o camere con angolo cottura?

Do you have apartments or rooms with a kitchenette?

Use when you prefer self-catering accommodation for longer stays. Many Italian residences and apart-hotels offer kitchen facilities.

B1

Avete la piscina?

Do you have a swimming pool?

Use when booking a summer holiday to confirm pool availability. Important for family stays and summer resort bookings.

A1

Mi fa sapere il prezzo tutto compreso?

Can you let me know the all-inclusive price?

Use to get the total price including all taxes and extras before confirming. Italian hotels add a 'tassa di soggiorno' (tourist tax) on top of the room rate.

B1

Posso portare un bambino di tre anni?

Can I bring a three-year-old child?

Use when booking with young children to confirm policy and enquire about cots or extra beds. Italian hotels vary on what age children stay free.

A2

Avete una suite disponibile?

Do you have a suite available?

Use when booking special occasion stays — honeymoons, anniversaries, business trips. Italian hotel suites often feature historic furnishings and unique décor.

A2formal

Avete una camera singola?

Do you have a single room?

Use when travelling alone. Single rooms in Italy are often small — it is worth asking about the size or whether a double room at a solo supplement is available.

A1

Avete il pacchetto mezza pensione?

Do you offer a half board package?

Use at resort hotels, agriturismi, or mountain hotels where half board (breakfast + dinner) is a common and often excellent value option.

B1formal

È possibile prenotare un agriturismo?

Is it possible to book a farm stay?

Use when enquiring about this uniquely Italian form of accommodation — working farms that host guests. Very popular in Tuscany, Umbria, Sicily, and Puglia.

B1

Dove si trova esattamente l'hotel?

Where exactly is the hotel located?

Use to pin down the exact location before booking. Very useful in Italy where 'near the centre' can mean anything from 5 minutes to 30 minutes.

A2

I bambini pagano la tariffa piena?

Do children pay full price?

Use when booking with children to understand what you will actually pay. Child pricing policies vary significantly across Italian hotels.

A2

Avete camere con vista sulle montagne?

Do you have rooms with mountain views?

Use when booking mountain hotels in the Alps, Dolomites, or Apennines where the view is a key feature of the stay.

A2

Vorrei disdire la prenotazione.

I would like to cancel the booking.

Use when calling to cancel a reservation. Always cancel by phone and follow up with an email to have a written record.

B1formal

Avete un centro spa o trattamenti benessere?

Do you have a spa centre or wellness treatments?

Use when booking a wellness or relaxation holiday. Many Italian hotel spas feature thermal springs, mud treatments, and regional wellness traditions.

B1

Avete pacchetti speciali per la luna di miele?

Do you have special packages for the honeymoon?

Use when booking a honeymoon or romantic break. Italian hotels take great pride in creating memorable romantic experiences.

B1formal

Può mandarmi un preventivo?

Can you send me a quote?

Use when comparing prices between hotels or when planning a group or event booking. A 'preventivo' is a formal price quotation.

B1formal

Riceverò informazioni sul territorio al check-in?

Will I receive local area information at check-in?

Use when booking to set expectations about the welcome you will receive. Professional hotels provide a 'welcome pack' (kit di benvenuto) with local information.

B1