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PhrasesRoom ProblemsLa camera non corrisponde alla descrizione.
B1formal

La camera non corrisponde alla descrizione.

The room does not match the description.

Pronunciation

cor-ri-SPON-de — four syllables, stress on the third.

When to use it

When the room you receive is clearly different from what was advertised or promised in the booking.

What it means

'Corrispondere a' (to correspond to/match) is a formal verb used to compare reality with expectations. 'Non corrisponde alla descrizione' = does not match the description. Document discrepancies with photos before complaining — it strengthens your case significantly.

Variations

Sul sito c'era scritto 'vista mare' ma vedo solo un parcheggio.

The website said 'sea view' but I can only see a car park.

Misleading room descriptions are a common source of hotel disputes

La camera è molto più piccola di come sembrava nelle foto.

The room is much smaller than it appeared in the photos.

Photo distortion is a legal grey area — wide-angle lenses make rooms look bigger

Avevo prenotato una camera rinnovata.

I had booked a renovated room.

If you specifically requested a renovated room and received an old one, you have grounds to complain

Mini Dialogue

— La camera non corrisponde alla descrizione. Sul sito era scritto 'vista mare'. — La ringraziamo per la segnalazione. È possibile che ci sia stato un errore. — Ho la conferma di prenotazione qui. — Vediamo cosa possiamo fare. Venga alla reception.

— The room does not match the description. The website said 'sea view'. — Thank you for letting us know. It is possible there was an error. — I have the booking confirmation here. — Let us see what we can do. Please come to reception.

Cultural Note

Misleading hotel descriptions are regulated under Italian consumer law (Codice del Consumo). If a room is materially different from what was contracted, you have the right to an alternative room or a price reduction. Screenshot the original listing before your trip as evidence.