La sveglia telefonica non ha suonato.

The wake-up call did not ring.

Pronunciation

SVE-glia — two syllables, stress on the first. 'gli' is a palatal sound.

When to use it

Report this if you requested a wake-up call that did not come, especially if it caused you to miss something. Document the failure.

What it means

'La sveglia telefonica' = the telephone wake-up call. 'Non ha suonato' = did not ring — passato prossimo of 'suonare'. 'Sveglia' (alarm/wake-up) comes from 'svegliarsi' (to wake up). This is a serious service failure that can have real consequences.

Variations

Avevo prenotato una sveglia alle sei.

I had booked a wake-up call for six.

Specify the time and the fact that it was confirmed

Ho perso il mio volo per colpa della sveglia mancata.

I missed my flight because of the missed wake-up call.

Document this clearly — it may support a compensation claim

Chi posso contattare per il rimborso?

Who can I contact for a refund?

Escalate to the hotel manager if the failure caused real losses

Mini Dialogue

— La sveglia telefonica non ha suonato. Avevo prenotato per le sei. — Mi scusi. Controlliamo il registro... Sì, era segnata. Deve essere stato un errore tecnico. — Ho quasi perso il treno. — È comprensibile che sia arrabbiato. Le offriamo il rimborso del parcheggio.

— The wake-up call did not ring. I had booked it for six. — I apologise. Let me check the log... Yes, it was noted. There must have been a technical error. — I almost missed my train. — It is understandable that you are upset. We offer you a refund of the parking.

Cultural Note

Wake-up calls ('sveglie telefoniche') are logged by Italian hotel systems. If the system shows a call was placed but your phone did not ring, the problem may be with the line connection in your room. Always set a backup alarm on your phone for critical departures.

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