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PhrasesRoom ProblemsLa camera non è stata pulita correttamente.
B1formal

La camera non è stata pulita correttamente.

The room has not been cleaned properly.

Pronunciation

cor-ret-TA-men-te — five syllables, stress on the fourth.

When to use it

A more precise complaint than simply 'la camera è sporca' — specifying that cleaning was incomplete rather than absent.

What it means

'Non è stata pulita correttamente' = has not been cleaned correctly. This passive construction is stronger than 'è sporca' (is dirty) because it identifies a service failure. 'Correttamente' (correctly) is an adverb formed from 'corretto' + '-mente'.

Variations

Il bagno era sporco quando sono arrivato.

The bathroom was dirty when I arrived.

State the specific time and room area

C'erano capelli nel bagno.

There was hair in the bathroom.

A common and understandably unpleasant find from previous guests

Il pavimento non era stato lavato.

The floor had not been washed.

Specify exactly what was not done

Mini Dialogue

— La camera non è stata pulita correttamente. Ho trovato capelli nel bagno e la polvere sul pavimento. — Mi dispiace molto. Mando una cameriera adesso per fare una pulizia completa. — Grazie. Preferirei aspettare nel corridoio. — Certo, ci vorranno venti minuti. Mi scusi ancora.

— The room has not been cleaned properly. I found hair in the bathroom and dust on the floor. — I am very sorry. I will send a housekeeper now for a thorough clean. — Thank you. I would prefer to wait in the corridor. — Of course, it will take twenty minutes. I apologise again.

Cultural Note

Cleanliness standards vary significantly between Italian hotel categories. 1-2 star hotels may have only basic cleaning; 4-5 stars have daily full cleans with premium products. If you experience poor cleaning at a higher-category hotel, report it in writing — it may affect your bill.