As our premium client, you have access to a dedicated and priority service.
'Premium' = PRE-myum; the English word is used directly.
Use when serving a high-value client to make them feel the privileges of their status and signal that they receive a higher level of care.
Italian high-value clients ('clienti VIP' or 'clienti premium') expect to feel a tangible difference in how they are treated. Explicitly mentioning their 'servizio dedicato' (dedicated service) and 'prioritario' (priority) validates that their investment earns real benefits.
Ha un referente personale sempre a sua disposizione.
You have a personal contact always at your disposal.
'Referente personale' is the highest level of Italian client service
Per i clienti del suo livello, garantiamo una risposta entro 2 ore.
For clients at your level, we guarantee a response within 2 hours.
Specific SLA makes the premium feel tangible
Ha accesso anticipato a tutte le nostre novità e aggiornamenti.
You have early access to all our news and updates.
Exclusivity and insider access; valued by Italian VIPs
Italian high-value clients ('grandi clienti') expect a level of personal attention that goes beyond what is contractually required. Calling to check in, sending a personal note at the holidays, and remembering personal details ('ha avuto il bambino — congratulazioni!') are all part of premium Italian client management.