Phrases › Travel Problems › Ho un problema con l'affitto della casa vacanze.

Ho un problema con l'affitto della casa vacanze.

I have a problem with the holiday rental.

Pronunciation

'Affitto' — af-FIT-to. Double 't' and double 'f'; stress on the second syllable.

When to use it

Say this when a holiday apartment has problems — broken appliances, wrong location, missing items, or the host does not respond. Contact the platform (Airbnb, VRBO) immediately.

What it means

'Ho un problema con' (I have a problem with) is a useful generic complaint opener that works for any issue: 'ho un problema con il televisore' (I have a problem with the television), 'ho un problema con il wi-fi' (I have a problem with the wifi). 'L'affitto' means the rental arrangement or rent.

Variations

Il proprietario non risponde.

The owner is not responding.

Key issue for platform mediation.

L'appartamento non è pulito.

The apartment is not clean.

Cleanliness is a common Airbnb complaint.

Mancano le lenzuola.

The sheets are missing.

Specific missing item that prevents use of the accommodation.

Mini Dialogue

— Ho un problema con l'affitto della casa vacanze. Il riscaldamento non funziona. — Ha contattato il proprietario? — Sì, non risponde da ieri. — Contatti Airbnb direttamente, possono reindirizzarla.

— I have a problem with the holiday rental. The heating is not working. — Have you contacted the owner? — Yes, they haven't responded since yesterday. — Contact Airbnb directly, they can redirect you.

Cultural Note

Airbnb's AirCover protection guarantees a refund or rebooking if the property has significant issues and the host does not resolve them within 24 hours. This policy applies in Italy as in all other countries. Document problems with timestamped photos and contact support before 24 hours elapse.

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L'hotel non corrisponde alla descrizione online.

Non mi sento sicuro qui.

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