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PhrasesDealing With ClientsLa sua spedizione è stata affidata al corriere e arriverà entro domani.
A2formal

La sua spedizione è stata affidata al corriere e arriverà entro domani.

Your shipment has been entrusted to the courier and will arrive by tomorrow.

Pronunciation

'Spedizione' = spe-di-TSYO-ne; stress on the third syllable.

When to use it

Use to proactively update a client on their order status, particularly around shipping and delivery.

What it means

'È stata affidata al corriere' (has been entrusted to the courier) is a slightly formal phrase that adds a sense of care and ceremony to the ordinary act of shipping. It implies that the shipment has been carefully handed over. Always include the tracking number if available.

Variations

Il suo ordine è in spedizione — il numero di tracciamento è...

Your order is being shipped — the tracking number is...

'Numero di tracciamento' = tracking number; essential for modern logistics

La merce partirà domani con DHL — consegna prevista entro 48 ore.

The goods will depart tomorrow with DHL — expected delivery within 48 hours.

Specifies the courier and timeframe

La consegna è prevista per il [data] tra le 9 e le 13.

Delivery is scheduled for [date] between 9 am and 1 pm.

Specific time window; reduces client anxiety

Mini Dialogue

«Gentile Signora Mancini, la sua spedizione è stata affidata al corriere GLS ieri sera. Arriverà entro domani mattina, presumibilmente tra le 9 e le 13. Il numero di tracciamento è 1234567890 — può seguire la spedizione sul sito di GLS.»

"Dear Ms Mancini, your shipment was entrusted to GLS courier last night. It will arrive by tomorrow morning, presumably between 9 am and 1 pm. The tracking number is 1234567890 — you can follow the shipment on the GLS website."

Cultural Note

Italian e-commerce clients expect proactive shipping notifications. The major Italian couriers are BRT, GLS, SDA, DHL, and TNT. Including the specific courier name is important because some Italian clients have had poor experiences with certain operators and appreciate the transparency.