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PhrasesChecking Out of HotelIl mio volo è stato cancellato. Posso restare un'altra notte?
B1formal

Il mio volo è stato cancellato. Posso restare un'altra notte?

My flight has been cancelled. Can I stay another night?

Pronunciation

can-cel-LA-to — four syllables, stress on the third.

When to use it

A stressful but not uncommon situation at check-out. Italian hotels are generally very sympathetic to flight disruptions.

What it means

'È stato cancellato' uses the passive voice in the passato prossimo — 'è stato' (was/has been) + past participle 'cancellato' (cancelled). 'Posso restare' = can I stay. This is a situation where the hotel's sympathy will typically override standard check-out policies.

Variations

Ho una connessione persa. Devo cambiare i piani.

I missed a connection. I need to change my plans.

Explain the travel disruption clearly so the hotel understands the urgency

Posso tenere la camera mentre risolvo il problema?

Can I keep the room while I sort out the problem?

Ask for a temporary extension while you rebook

La compagnia aerea dovrebbe coprire il costo dell'hotel.

The airline should cover the hotel cost.

Under EU261/2004, airlines must cover hotel costs for cancellations caused by the airline

Mini Dialogue

— Il mio volo è stato cancellato. Posso restare un'altra notte? — Mi dispiace! Verifichiamo la disponibilità... Sì, la camera è libera. — Grazie. Sa se la compagnia aerea rimborsa il costo? — Di solito sì, per cancellazioni loro. Le preparo la ricevuta con timbro.

— My flight has been cancelled. Can I stay another night? — I am sorry! Let me check availability... Yes, the room is free. — Thank you. Do you know if the airline reimburses the cost? — Usually yes, for their cancellations. I will prepare the receipt with a stamp.

Cultural Note

EU Regulation 261/2004 requires airlines to provide hotel accommodation when flights are cancelled due to the airline's fault. Italian hotel staff are generally familiar with this regulation and will prepare stamped receipts in a format suitable for airline reimbursement claims.