Ho prenotato tramite Booking.com.

I booked through Booking.com.

Pronunciation

TRA-mi-te — three syllables, stress on the first.

When to use it

When the receptionist cannot find your reservation, clarifying where you booked often helps them locate it in a different system.

What it means

'Tramite' means 'through/via' and is used for intermediaries. Online booking platforms are ubiquitous in Italy. Hotels often manage multiple booking channels and the reservation may be listed differently depending on the platform used.

Variations

Ho prenotato su Airbnb.

I booked on Airbnb.

Use when checking in to a property managed through Airbnb

Ho prenotato direttamente con l'hotel.

I booked directly with the hotel.

Direct bookings may have different rates or inclusions

Ho una conferma via email.

I have a confirmation by email.

Always keep your booking confirmation accessible on your phone

Mini Dialogue

— Non trovo la sua prenotazione nel sistema. — Ho prenotato tramite Booking.com. Ecco la conferma sul telefono. — Ah sì, eccola. Il sistema l'aveva caricata con il nome scritto diversamente. — Nessun problema.

— I cannot find your reservation in the system. — I booked through Booking.com. Here is the confirmation on my phone. — Ah yes, here it is. The system had loaded it with the name spelled differently. — No problem.

Cultural Note

Name spelling is a frequent source of check-in confusion — non-Italian names in particular get transcribed differently across booking platforms. Always carry a screenshot or printout of your booking confirmation.

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