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PhrasesAt the SupermarketDov'è la cassa self-service?
A2

Dov'è la cassa self-service?

Where is the self-checkout?

Pronunciation

'Self-service' is used as-is from English. Italians say 'SELF SER-vis' with Italian vowel quality.

When to use it

Finding the self-checkout for a quick shop. Italian self-checkouts have Italian-language interfaces — knowing basic vocabulary helps navigate them.

What it means

'Cassa self-service' is the standard Italian term. Also: 'cassa automatica', 'cassa rapida'. Self-checkout is increasingly common in Italian supermarkets — Esselunga was an early adopter.

Variations

Come si usa la cassa automatica?

How do you use the automatic checkout?

Asking for instructions if it's your first time

La cassa self-service accetta anche contanti?

Does the self-checkout also accept cash?

Some Italian self-checkouts accept cash — worth checking

Ho avuto un problema alla cassa automatica.

I had a problem at the self-checkout.

Flagging an issue to a member of staff

Mini Dialogue

Cliente: Dov'è la cassa self-service? Commessa: In fondo a sinistra — ci sono sei postazioni. Per la tessera fedeltà, la passi prima di scansionare i prodotti. Cliente: Accetta anche la carta di credito? Commessa: Sì — contactless, chip e pin, tutto.

Customer: Where is the self-checkout? Assistant: At the back on the left — there are six stations. For the loyalty card, scan it before scanning your products. Customer: Does it accept credit cards too? Assistant: Yes — contactless, chip and pin, everything.

Cultural Note

Italian self-checkouts use Italian-language interfaces with clear icons. 'Scansiona il prodotto' (scan the product), 'conferma il peso' (confirm the weight) and 'scegli il metodo di pagamento' (choose payment method) are the three main steps.