I cannot access the VPN. I am trying to resolve it.
'VPN' = vee-pee-EN-neh (spelled out in Italian). 'Risolvere' = ri-ZOL-ve-reh.
Use this when you experience access issues that prevent you from starting work. Communicating the problem immediately prevents the team from thinking you are simply absent or unresponsive.
'Non riesco ad accedere' (I cannot access) plus a specific system identifies the problem clearly. 'Sto provando a risolvere' (I am trying to resolve) signals that you are actively addressing it, not just complaining.
Il sistema è giù da parte mia.
The system is down on my end.
'Da parte mia' (on my end) is a key remote work phrase for localising a problem
Ho aperto un ticket all'assistenza IT.
I have opened a ticket with IT support.
Shows you have taken action; reduces the need for managers to intervene
Lavoro offline nel frattempo e sincronizzо dopo.
I will work offline in the meantime and synchronise later.
Problem-solving approach; keeps productivity going despite the technical issue
Italian company IT infrastructure for remote access varies enormously by company size. Large corporations have robust VPN and security systems; many Italian SMEs use simpler setups or cloud-based alternatives like Google Workspace. VPN issues are among the most common remote work frustrations for Italian workers.