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PhrasesOn the PlaneGrazie per il servizio eccellente.
A1formal

Grazie per il servizio eccellente.

Thank you for the excellent service.

Pronunciation

ec-cel-LEN-te — stress on third syllable, double 'l' is held briefly.

When to use it

At the end of a flight when you want to express appreciation to cabin crew.

What it means

'Grazie per' (thank you for) + noun is a simple and genuine compliment. 'Eccellente' (excellent) is borrowed from Latin and means the same in both Italian and English. Cabin crew appreciate genuine compliments — their work is physically and emotionally demanding.

Variations

Siete stati molto gentili.

You have been very kind.

More personal compliment to the crew as a team

Complimenti per la professionalità.

Congratulations on your professionalism.

Formal compliment appropriate for exceptional service

Tornerò a volare con voi.

I will fly with you again.

The best compliment an airline can receive

Mini Dialogue

— Grazie per il servizio eccellente. — Grazie a lei per i suoi gentili complimenti. — Siete stati molto disponibili con mio figlio. — Figuriamoci! È stato un piacere. Buona permanenza a Milano!

— Thank you for the excellent service. — Thank you for your kind compliments. — You were very helpful with my son. — Don't mention it! It was a pleasure. Enjoy your stay in Milan!

Cultural Note

Expressing appreciation verbally is very important in Italian culture. Cabin crew on Italian flights will often remember passengers who were warm and appreciative. If you receive outstanding service, you can also write a compliment on the airline's website — this directly benefits the crew member's career record.