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PhrasesLost Wallet and DocumentsDevo bloccare la mia carta di credito.
A2

Devo bloccare la mia carta di credito.

I need to block my credit card.

Pronunciation

'Bloccare' = blo-KA-reh. Hard c. 'Credito' = KREH-dee-toh.

When to use it

Immediately after realising your wallet is missing — call your bank to prevent fraudulent use.

What it means

'Bloccare' means to block or freeze. 'Carta di credito' is a credit card; 'carta di debito' is a debit card. In Italy, most banks have 24-hour emergency numbers to block cards: BancoPosta (800.00.3322), Intesa Sanpaolo (800.303.303), UniCredit (800.57.57.57). Cards should be blocked within minutes of discovery of loss to limit liability under PSD2 regulations.

Variations

Qual è il numero per bloccare la carta in caso di smarrimento?

What is the number to block the card in case of loss?

Ask before travelling — save the number in your phone.

Ho già bloccato la carta tramite l'app della banca.

I've already blocked the card through the bank app.

Most Italian bank apps now allow instant card blocking.

Quanto tempo ci vuole per ricevere una nuova carta?

How long does it take to receive a new card?

Typically 5-7 working days; some banks offer express delivery.

Mini Dialogue


Cultural Note

Italy has one of the highest rates of contactless payment adoption in Europe. Under PSD2 (EU Directive), your liability for unauthorised card transactions is capped at €50 if you report the loss promptly. Banks must refund fraudulent transactions made after you reported the loss, regardless of the amount.