Do I need to fill in a form?
'Compilare' — 'com-pi-LA-re'. Four syllables; stress on the third.
Ask at the lost luggage desk to confirm whether filing a report requires filling in paperwork, and request the form if so.
'Compilare un modulo' means to fill in a form. For lost luggage, airlines use a 'PIR' (Property Irregularity Report) — a standard international form you fill in at the airport. It is the legal basis for your claim.
Dove si compila il modulo?
Where do I fill in the form?
Asks for the location of the desk/counter.
Il modulo è in italiano o inglese?
Is the form in Italian or English?
Relevant for non-Italian speakers at Italian airports.
Posso compilarlo online?
Can I fill it in online?
Many airlines now allow online PIR submission.
The PIR (Property Irregularity Report) is an international standard form used by all airlines. Filing it is essential — without it you have no legal basis for compensation. Keep your copy safe: it is your reference document for all follow-up communications.