My luggage arrived damaged.
'Danneggiato' — 'dan-ned-JA-to'. Four syllables; 'gg' before 'i' gives a soft 'j'; stress on third syllable.
Report immediately at the lost luggage desk — before leaving the airport — when your bag arrives visibly broken, torn, or with items missing.
'Danneggiato' is the past participle of 'danneggiare' (to damage). 'È arrivato danneggiato' describes the state on arrival. Filing a damage report ('denuncia danni') at the airport is essential — claims submitted after leaving are harder to process.
La valigia è rotta. La ruota si è spezzata.
The suitcase is broken. The wheel has snapped off.
Specific damage description.
La serratura è forzata e mancano oggetti.
The lock has been forced and items are missing.
Describes forced entry and theft — a separate police report may be needed.
Il contenuto è bagnato.
The contents are wet.
Water damage — common with poor handling.
Italian airports handle damage claims through the airline's handling agent. Always photograph the damage extensively before leaving the carousel. Airlines typically offer repair, replacement, or compensation up to a fixed amount (usually €600–€1,200 depending on the carrier).