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PhrasesInternship ConversationsHo un problema tecnico con il computer. Chi posso contattare?
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Ho un problema tecnico con il computer. Chi posso contattare?

I have a technical problem with the computer. Who can I contact?

Pronunciation

'Tecnico' = TEK-ni-ko. Three syllables; stress the first.

When to use it

Use this on your first days when experiencing any IT issues. Every company has an IT support procedure and knowing who to contact saves time and avoids the embarrassment of sitting at a non-working computer all day.

What it means

This is a practical, essential phrase. 'Chi posso contattare?' (who can I contact?) is a very useful structure that works in many professional contexts beyond IT.

Variations

C'è un reparto IT che gestisce i problemi tecnici?

Is there an IT department that handles technical problems?

More comprehensive question about the IT structure

Il sistema si è bloccato. Cosa devo fare?

The system has frozen. What do I do?

Describes the specific problem; use when the issue is acute

Non riesco ad accedere alla rete aziendale.

I cannot access the company network.

Common first-day problem; specific and actionable

Mini Dialogue

Tirocinante: Scusa, ho un problema tecnico con il computer. Chi posso contattare? Collega: Scrivi a helpdesk@azienda.it oppure chiama il numero interno 300. Tirocinante: Grazie. Di solito quanto ci mettono? Collega: Di solito vengono entro un'ora. Se è urgente, dì che è un problema bloccante.

Intern: Excuse me, I have a technical problem with the computer. Who can I contact? Colleague: Write to helpdesk@company.it or call internal number 300. Intern: Thank you. How long do they usually take? Colleague: Usually they come within an hour. If it is urgent, say it is a blocking problem.

Cultural Note

Italian IT departments in SMEs are often understaffed or outsourced to external providers ('società di assistenza IT'). Response times vary greatly. Learning basic troubleshooting and being patient is a practical necessity in many Italian workplaces.