Can I have a receipt for the deposit?
ri-CEV-u-ta — four syllables, stress on the second.
When a hotel asks for a deposit (caparra or acconto) at check-in. Always request written proof.
'Acconto' means a deposit or advance payment, different from the full amount. 'Ricevuta' is a receipt. The phrase 'posso avere' (can I have) is the standard polite request form using 'potere'. Always get documentation when paying a deposit in Italy.
Quanto è la caparra?
How much is the deposit?
Ask before handing over any money
Posso pagare con carta di credito?
Can I pay by credit card?
Most Italian hotels accept cards but it is worth confirming
La caparra viene rimborsata alla partenza?
Is the deposit refunded on departure?
Confirm the refund policy at check-in to avoid surprises
Italian consumer protection law requires hotels to provide a fiscal receipt ('ricevuta fiscale' or 'scontrino') for any payment. If a hotel does not offer one, you are legally entitled to ask for it — and they are obliged to provide it.