Do you have menthol cigarettes?
men-to-LA-te — four syllables; stress on the third. Do not stress the 'men' at the start.
Use this specifically to ask for menthol cigarettes. Note that flavoured cigarettes including menthol were banned in the EU in May 2020, so the answer will typically be negative.
'Mentolate' is the plural adjective agreeing with 'sigarette'. Since the EU Tobacco Products Directive banned menthol cigarettes in 2020, standard menthol cigarettes are no longer sold legally in Italy. Some brands offer 'click' filters that can add a menthol flavour, which occupy a legal grey area.
Avete sigarette con il filtro click?
Do you have click-filter cigarettes?
A post-menthol-ban alternative with crushable menthol capsule in filter
Da quando non si trovano più le mentolate?
Since when are menthol cigarettes no longer available?
Starting a conversation about the EU ban
Qual è la sigaretta più leggera che avete?
What is the lightest cigarette you have?
Asking for the mildest option as an alternative
The EU ban on menthol cigarettes, which came into force on 20 May 2020, was one of the most discussed changes to tobacco rules in a generation. Many Italian smokers of menthol cigarettes felt the loss strongly and tobacconists across Italy fielded daily requests from unaware customers for months after the ban.