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Formal Register — Registro Formale B2·Formal Register — Formal Email Etiquette
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Rule reminder

Italian professional emails (email formali) follow conventions between formal letters and modern digital communication. Key norms: (1) Salutation: 'Gentile Sig./Dott./Prof.' for known recipients; 'Spett.le' for companies; (2) Opening: 'Le scrivo in merito a...' / 'Con riferimento a...' / 'A seguito della nostra conversazione telefonica di ieri...'; (3) Body: formal register, 'Lei' form, no contractions; (4) Requests: 'La pregherei di...' (polite conditional) / 'Le sarei grato/a se potesse...' (conditional + subjunctive); (5) Closing: 'Rimango a disposizione per ulteriori informazioni. Cordiali saluti.'

Formal Register — Formal Email Etiquette1 / 10

To begin a formal follow-up email after a phone call, the best opening is:

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