We thank you for your order and confirm that it has been taken on.
'Confermiamo' = con-fer-MYA-mo; stress on the third syllable.
Use as the opening line of an order confirmation email sent to a customer after they place an order.
'Presa in carico' is the Italian business term for 'order acceptance' or 'intake'. It signals that the order has been formally received and processed. This phrase is standard in e-commerce and B2B supply chains.
Confermiamo la ricezione del suo ordine n. [numero].
We confirm receipt of your order no. [number].
More concise; includes the order number
Il suo ordine è stato registrato con successo.
Your order has been successfully registered.
Common in automated e-commerce emails
Abbiamo preso in carico la sua richiesta.
We have taken on your request.
Used for service requests, not just product orders
Italian e-commerce has grown enormously since 2020. Customers expect a confirmation email within hours. Using 'giorni lavorativi' (working days) rather than 'giorni' (days) protects the supplier around Italian national holidays.