Phrases › Returning Items › Non funziona più.

Non funziona più.

It no longer works.

Pronunciation

'Più' — PYOO. One syllable. The accent is on the 'u'.

When to use it

Use for electronics, appliances, or any item that has stopped working after purchase. This implies it worked initially, then broke — a clear manufacturing defect claim.

What it means

'Funzionare' means to work (for machines, not people). 'Più' in a negative sentence means 'any more' or 'no longer'. 'Non... più' is a fixed negative construction. Do not say 'non funziona più non' — the negation is only 'non' at the start.

Variations

Si è rotto dopo due giorni.

It broke after two days.

Specifies when — strengthens your claim.

Ha smesso di funzionare.

It stopped working.

Slightly more formal.

Non si accende.

It doesn't switch on.

Specific to electronics.

Mini Dialogue

Cliente: Ho comprato questo frullatore la settimana scorsa e non funziona più. Commesso: Mi dispiace. Lo tiene ancora in garanzia? Cliente: Sì, ho lo scontrino e la garanzia. Commesso: Bene, lo mandiamo in assistenza o preferiisce un prodotto nuovo?

Customer: I bought this blender last week and it no longer works. Assistant: I'm sorry. Is it still under warranty? Customer: Yes, I have the receipt and the warranty. Assistant: Good, shall we send it for repair or would you prefer a new product?

Cultural Note

Italian consumer law (Codice del Consumo) guarantees a 2-year warranty on all products. The seller (not the manufacturer) is responsible. Always claim through the shop where you bought it.

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C'è una macchia che non avevo visto.

Ho diritto alla garanzia legale.

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