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PhrasesReturning ItemsGrazie per la collaborazione.
B1formal

Grazie per la collaborazione.

Thank you for your cooperation.

Pronunciation

'Collaborazione' — col-la-bo-ra-TSYO-ne. Six syllables.

When to use it

A polished closing phrase when a return has been resolved — whether it went smoothly or required some negotiation. It leaves a positive impression and acknowledges the staff's help.

What it means

'Collaborazione' means cooperation or collaboration. 'Grazie per' + noun is the standard Italian formula for thanking someone for something specific. This phrase is formal enough for professional contexts and signals that you are an educated, courteous consumer.

Variations

È stato molto gentile.

You have been very kind.

Warm and personal.

Apprezzo la sua disponibilità.

I appreciate your helpfulness.

Formal — addresses the person directly.

Tornerò sicuramente.

I will certainly come back.

Positive note — good for shops you like.

Mini Dialogue

Commessa: Ecco la ricevuta del reso — il rimborso arriva entro cinque giorni. Cliente: Perfetto. Grazie per la collaborazione. Commessa: Prego, mi dispiace per l'inconveniente. Cliente: Nessun problema, è capitato.

Assistant: Here is the return receipt — the refund arrives within five days. Customer: Perfect. Thank you for your cooperation. Assistant: You're welcome, I apologise for the inconvenience. Customer: No problem, these things happen.

Cultural Note

Ending a difficult interaction gracefully is valued in Italian culture. Even after a contentious return, leaving on a cordial note maintains the relationship and signals that you may return as a customer — which Italian shopkeepers appreciate deeply.