I have had an accident. What should I do?
in-ci-DEN-te — stress on third syllable. stra-DA-le — stress on second syllable.
In the event of a road accident with your rental car.
'Ho avuto un incidente' (I have had an accident) is the passato prossimo of 'avere un incidente'. Knowing the procedure is vital — call the rental company, call police if injured (112), complete the accident report form (constatazione amichevole), and never move the vehicles before police arrive if there are injuries.
Devo chiamare la polizia?
Do I need to call the police?
Yes if there are injuries — 113 (Police) or 112 (Emergency)
Come si compila la constatazione amichevole?
How do you fill in the accident report form?
Both drivers complete and sign the European accident report form
Ho il numero di assistenza del noleggio?
Do I have the rental assistance number?
Always save it before driving — it's in the rental contract
The Constatazione Amichevole di Incidente (CAI), also known as the European Accident Statement (EAS), is a bilingual form used across Europe to document minor accidents without police involvement. Both drivers complete and sign it — one copy each. Photos of the scene, both vehicles, and damage are essential. Keep the emergency number on your phone throughout the rental period.