I have not received the document. Can you resend it?
'Ricevuto' = ri-che-VU-to. Four syllables; stress the third. 'Rimandarlo' = ri-man-DAR-lo.
Use this when an expected file or document has not arrived. Always check spam and Teams notification settings before asking — but when genuinely not received, this is the right phrase.
'Non ho ricevuto' (I have not received) uses the passato prossimo — appropriate for a recent past event. 'Rimandarlo' (to resend it) combines the verb 'rimandare' with the pronoun 'lo' (it) in a very natural Italian construction.
Il file non mi è arrivato. Hai mandato al giusto indirizzo?
The file has not arrived for me. Did you send it to the right address?
Gently checks for a potential error without accusing
Non trovo l'allegato nell'email. Puoi rispedirlo?
I cannot find the attachment in the email. Can you resend it?
Specific to email; 'rispedire' means to resend
Ho controllato spam e non c'è niente.
I have checked spam and there is nothing.
Preemptively shows you have already investigated the issue
Email deliverability issues are common in Italian companies that use legacy email servers. Many Italian companies have moved to Microsoft 365 or Google Workspace to improve reliability, but cross-company email issues (spam filters, blocked domains) remain frequent.