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PhrasesChecking Into HotelC'è una cassaforte in camera?
B1formal

C'è una cassaforte in camera?

Is there a safe in the room?

Pronunciation

cas-sa-FOR-te — four syllables, stress on the third.

When to use it

Ask at check-in or upon entering your room if you are travelling with valuables, documents, or large amounts of cash.

What it means

'Cassaforte' literally means 'strong box' — 'cassa' (box/chest) + 'forte' (strong). It is a compound noun. 'C'è' (there is) is the standard way to ask about the existence or presence of something in Italian.

Variations

Avete una cassaforte alla reception?

Do you have a safe at reception?

Smaller hotels may only offer a safe at the front desk

Posso depositare i valori in cassaforte?

Can I deposit valuables in the safe?

Use when asking about a safe at the front desk

Come funziona la cassaforte?

How does the safe work?

Ask when the in-room safe has an unfamiliar digital lock

Mini Dialogue

— C'è una cassaforte in camera? — Sì, è nell'armadio. La apre con un codice a quattro cifre di sua scelta. — Grazie. E se dimentico il codice? — In quel caso ci contatti alla reception, provvediamo noi ad aprirla.

— Is there a safe in the room? — Yes, it is in the wardrobe. You open it with a four-digit code of your choice. — Thank you. And if I forget the code? — In that case, contact us at reception and we will open it for you.

Cultural Note

Italian hotels are not responsible for valuables left in the room ('oggetti lasciati incustoditi in camera'). The in-room safe or the front desk safe are your best options. Keep your passport in the safe when not needed — it is your most important document abroad.