Phrases › At the Shoe Shop › Le scarpe hanno la garanzia?

Le scarpe hanno la garanzia?

Do the shoes have a warranty/guarantee?

Pronunciation

'Garanzia' — 'ga-ran-TSI-a'. Four syllables. The 'z' = 'ts'. Stress on third syllable.

When to use it

For expensive purchases. Italian consumer law guarantees 2 years on defects for all products. Asking about brand-specific warranties is also valid.

What it means

'Garanzia' = warranty/guarantee. Italian law provides 2 years statutory warranty ('garanzia legale') for manufacturing defects. This covers leather separation, sole detachment etc.

Variations

C'è la garanzia del produttore?

Is there a manufacturer's warranty?

Asking about brand warranty beyond legal minimum

Cosa copre la garanzia?

What does the warranty cover?

Understanding the scope of coverage

Due anni di garanzia sono obbligatori?

Are two years of warranty mandatory?

Confirming your EU consumer rights

Mini Dialogue

Cliente: Le scarpe hanno la garanzia? Commessa: Sì, come per legge — due anni dalla data di acquisto per difetti di fabbricazione. Cliente: E se si scolla la suola? Commessa: Quello è un difetto coperto dalla garanzia. Ci riporti le scarpe con lo scontrino.

Customer: Do the shoes have a warranty? Assistant: Yes, as required by law — two years from purchase date for manufacturing defects. Customer: What if the sole comes apart? Assistant: That's a defect covered by the warranty. Bring the shoes back with the receipt.

Cultural Note

EU consumer law requires a minimum 2-year warranty on all goods. In Italy this is 'garanzia legale di conformità'. If a defect appears within 12 months, the seller must prove it wasn't a defect — after 12 months, the consumer must prove it was.

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