The frame is bent. Can you straighten it?
mon-ta-TU-ra — four syllables, stress on third. 'Storta' — STOR-ta, bent/twisted.
Visit any optician with bent, loose, or uncomfortable frames. Minor adjustments are usually free.
'Montatura storta' = bent/crooked frame. 'Aggiustare' = to fix/adjust. Most Italian opticians offer free adjustments even if you did not buy the glasses there — it is a professional courtesy. Common issues: 'gli occhiali scivolano giù' (glasses keep sliding down), 'le stanghette fanno male alle orecchie' (temples hurt the ears), 'una lente è allentata' (one lens is loose).
Gli occhiali mi scivolano continuamente.
My glasses keep sliding down.
Frame adjustment for fit — the optician can tighten nose pads or temples
Una stanghetta si è rotta. È riparabile?
One temple broke. Is it repairable?
Broken temples can often be welded or replaced — ask the optician
Il naso mi fa male con questi occhiali.
My nose hurts with these glasses.
Nose pad adjustment needed — opticians adjust nose pads easily
Italian opticians (especially family-run 'ottiche') are known for their customer service — free adjustments, minor repairs, and cleaning are standard. The Italian optical retail sector is a mix of independent shops ('ottiche indipendenti') and large chains ('GrandVision', 'Salmoiraghi & Viganò', 'Ottica Avanzi'). Independent shops often offer more personalised service and advice. The 'ottico' profession in Italy requires a 3-year post-diploma specialisation or university degree.