Phrases › At the Library › Ho dimenticato la password dell'account.

Ho dimenticato la password dell'account.

I've forgotten the password for my account.

Pronunciation

Stress 'di-men-ti-CA-to'. 'Password' = as in English.

When to use it

Say this to library staff when you've forgotten the password for your online library account or digital services login.

What it means

'Ho dimenticato' = I've forgotten (perfect past of 'dimenticare'). 'La password' = the password (loanword from English, feminine in Italian). 'Dell'account' = of my account ('account' is also borrowed from English). Library staff can reset credentials ('reimpostare le credenziali').

Variations

Come si recupera la password?

How do I recover the password?

Asking about the recovery process.

Posso accedere con la tessera?

Can I log in with my library card?

Alternative access method.

Mi può resettare l'accesso?

Can you reset my access?

Requesting a reset.

Mini Dialogue

— Ho dimenticato la password dell'account della biblioteca. — La reimpostiamo subito. Ha l'email di registrazione? — Sì, è questa. — Perfetto. Le mando un link per il reset in pochi minuti.

— I've forgotten the password for my library account. — We'll reset it immediately. Do you have your registration email? — Yes, it's this one. — Perfect. I'll send you a reset link in a few minutes.

Cultural Note

Italian public services are increasingly digital, and libraries are no exception. The Italian 'piano di digitalizzazione' (digitalisation plan) of public libraries has created online accounts for most Italian library users. Italy's 'identità digitale' (digital identity) system, SPID (Sistema Pubblico di Identità Digitale), is now accepted at some Italian libraries as an alternative login method.

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