How much time do I have for the return?
'Reso' — RE-zo. Two syllables, soft 's' sounds like 'z'.
Ask at the till before you leave the shop or when you first contact customer service. Knowing the window helps you act in time and avoid losing your right to return.
'Quanto tempo ho' — 'quanto' asks 'how much', 'tempo' means time, 'ho' is first-person singular of 'avere'. 'Per il reso' — 'reso' (return/refund) takes the definite article 'il'. Simple, direct, and entirely natural.
Entro quando posso portarlo indietro?
By when can I bring it back?
More colloquial.
Avete un periodo di reso?
Do you have a return period?
Asks if they have a policy at all.
I resi sono accettati quando?
When are returns accepted?
About hours/days, not the deadline.
The return window in Italian shops varies widely — from 14 days to 90 days. There is no legal standard for in-store purchases. Premium brands tend to offer longer windows as a customer service gesture.