I would prefer a shopping voucher.
'Preferirei' — pre-fe-ri-RE-i. Five syllables — conditional ending.
Use when you plan to shop in the same store again and are happy with store credit. Vouchers are often processed faster than card refunds and avoid waiting for bank processing.
'Preferirei' is the conditional of 'preferire' — a polite way of expressing preference. 'Buono spesa' is a shopping voucher or gift card. In Italian retail, 'buono' (voucher) is the common term. 'Buono regalo' is a gift voucher specifically.
Preferisco tenerlo come credito.
I prefer to keep it as credit.
Store credit (account balance).
Fate i buoni regalo?
Do you do gift vouchers?
Asks if physical vouchers exist.
Quanto vale il buono?
How much is the voucher worth?
Confirms the amount.
Digital vouchers sent by email or app are increasingly common in Italian retail chains. They are harder to lose than paper versions and some have no expiry date — always ask 'scade?' (does it expire?) before accepting.