My flight has been cancelled. What should I do?
can-cel-LA-to — double 'l', stress on third syllable. The 'c' before 'e' is soft: /tʃ/.
Say this at the airline customer service desk when your flight has been cancelled and you need guidance on rebooking or compensation.
È stato cancellato is the passive passato prossimo — 'has been cancelled'. Cosa devo fare (what should I do) uses dovere (must/should) + infinitive, a very useful structure for asking what action is required.
Ho diritto al rimborso?
Am I entitled to a refund?
Ho diritto a (I am entitled to) — asserting your legal rights
Mi mettete sul prossimo volo disponibile?
Can you put me on the next available flight?
Asks for rebooking — prossimo disponibile (next available)
C'è un voucher per il pasto?
Is there a meal voucher?
EU law requires meals during long waits caused by cancellations
EU Regulation 261/2004 guarantees Italian passengers on cancelled flights the right to full rebooking or refund, plus meals and accommodation if the wait is over two hours — know your rights.