Phrases › At the Shoe Shop › Posso riportarle se non vanno?

Posso riportarle se non vanno?

Can I bring them back if they don't work?

Pronunciation

'Riportarle' — 'ri-por-TAR-le'. Five syllables, stress on fourth. 'Le' = them (feminine — le scarpe).

When to use it

Checking the returns policy before buying — especially important for Italian shoes that may need breaking in. Best to understand the exchange policy upfront.

What it means

'Riportare' = to bring back. 'Se non vanno' = if they don't work (conditional clause). 'Le' is the direct object pronoun for 'le scarpe'. Italian shops often allow exchanges for shoes.

Variations

Qual è la politica di reso?

What is the returns policy?

Formal version — asking about the policy directly

Posso cambiarle con un altro numero?

Can I swap them for a different size?

Specifically asking about size exchange

Entro quando devo riportarle?

By when do I need to bring them back?

Asking about the return time window

Mini Dialogue

Cliente: Posso riportarle se non vanno? Commessa: Entro trenta giorni, non indossate, con lo scontrino. Facciamo il cambio misura. Cliente: E il rimborso? Commessa: Per il rimborso solo se c'è un difetto. Altrimenti cambio taglia o buono.

Customer: Can I bring them back if they don't work? Assistant: Within thirty days, unworn, with the receipt. We do size exchanges. Customer: And a refund? Assistant: For a refund only if there's a defect. Otherwise size exchange or store credit.

Cultural Note

Italian shoe return policies are stricter than UK or US ones. EU consumer law gives you 14 days for online purchases. In-store, shops set their own policy. 'Non indossate' (unworn) is the key condition — worn shoes cannot be returned.

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