Excuse me, are there restrooms on the ground floor?
SKOO-zee, chee SO-noh ee sehr-VEETS-ee ee-jeh-NEE-chee al PYA-noh TEHR-rah.
A more formal way to ask about restrooms, appropriate in formal museum settings. 'Servizi igienici' is the official term seen on signs in Italian public buildings.
Servizi igienici is the formal term for restrooms or toilets. Al piano terra means on the ground floor. This phrasing is more appropriate in formal contexts than the casual 'bagno'. Both are understood everywhere.
I servizi sono accessibili ai portatori di handicap?
Are the restrooms accessible for people with disabilities?
More formal accessibility question.
C'è un fasciatoio?
Is there a baby changing table?
For parents with young children.
Devo chiedere la chiave?
Do I need to ask for the key?
Some museum restrooms require a key from staff.
Italian public building codes have gradually improved restroom provision in museums. Older buildings retrofitted as museums may have fewer facilities. The newer Museo del Novecento in Milan and MAXXI in Rome were designed with modern facilities from the outset.